Services
Managing your health online
Using an online form There are many things you can do online at our surgery. Some tasks you can do using a website called accurX where you can: request an...
Referrals
If you are waiting for clinical opinion, treatment or surgery, you can use the My Planned Care website. It offers helpful information about waiting times at your hospital and other...
Non-NHS services
The NHS does not pay for some of the services we provide. These include private sick notes, insurance forms, holiday cancellation forms, medical reports, fitness to travel certificates, private prescriptions,...
Carers
Are you caring for or supporting a relative, friend or neighbour? Are you helped or supported by a relative, friend or neighbour? We need to know so we can offer...
Covid-19 and flu vaccinations
Flu and COVID-19 spread more easily in winter and can cause you serious illness. Come forward for your flu and COVID-19 vaccinations when invited. Vaccination is the best way to...
Prescriptions
Ordering repeat prescriptions The easiest way to order repeat prescriptions is: using your NHS account (through the NHS website or in the NHS App) This account shows you all your repeat medicine...
Appointments
Urgent appointments To request an urgent appointment for today or tomorrow (Monday to Friday) phone us on 017683 71369, Monday to Friday, when we are open visit the surgery and...
Weight-Loss
To be prescribed Tirzepatide (Mounjaro®) (from June 25) people must: · Have a BMI of 40 or more, and · Have at least four or more of the following health...
Bereavement support
Please visit the websites below for information on bereavement.
Bereavement support after suicide
The Support After Suicide Partnership have provided a handbook for support after someone may have died by suicide. The Support after Suicide Partnership is the UK’s hub for organisations that...
Fertility Treatment
Notice to Patients Regarding Fertility Treatment Charges Important Information for Patients Covered by the Immigration Health Surcharge (IHS) Dear Patient, We would like to inform you about the charging...
Care Coordination
Having many health conditions or seeking support for a mental health condition can mean that you see a variety of health and social care professionals; it can impact on different...
Free IT Support at Home
Request Request Free IT Support at Home AbilityNet’s friendly technology volunteers provide free IT (information technology) support to older people and disabled people of any age, anywhere in the UK....
getUBetter app – self help for muscle or joint problems
Do you have a joint or muscle problem? Please use the FREE local getUBetter app approved by your clinicians in North Cumbria Integrated Care. It is provided alongside your NHS...
Social prescribing
Our social prescribing link workers help patients to get the right support. Many different patients will be referred to social prescribing link workers. They include: People with long-term conditions Low...
Travelling Abroad
The Upper Eden Medical Practice are only able to provide the following NHS vaccinations: Hepatitis A, Diphtheria, Tetanus & Polio (DTP) and Typhoid. Patients must provide the practice with at...
Subject Access Request (SAR) Form
A SAR is a request that can be made in writing, by email or verbally asking for access to the personal information a company or organisation holds on you.
Self referral
You can self refer to several services at the practice. Please download the self referral forms below. If you require these forms in an alternative format, please contact reception.
Back pain
We offer an online course on back pain.
Hypertension
We offer an online course on hypertension.
Pelvic floor
We offer an online course on the pelvic floor.
Stress and relaxation
We offer an online course on stress and relaxation.
Date published: 18th April, 2024
Date last updated: 2nd March, 2025


